Terms of Service

You must be at least eighteen (18) years old, or the age of majority in your jurisdiction if higher, to create an account or use the Service on your own behalf. If you use the Service on behalf of a company, property owner, property manager, contractor, or other organization, you represent and warrant that you are authorized to bind that organization to these Terms.

You agree to provide accurate, current, and complete registration information and to keep it updated. You are responsible for maintaining the confidentiality of your account credentials and any multi-factor authentication methods associated with your account. You are responsible for all activity occurring under your account and must promptly notify us of any suspected unauthorized access or security incident.

You may use the Service only for lawful property-management and related business purposes. You may not:

• Use the Service for any unlawful, fraudulent, deceptive, or unauthorized purpose.
• Upload, transmit, or distribute malware, malicious code, or harmful files.
• Attempt to gain unauthorized access to any account, data, system, or network.
• Interfere with or disrupt the integrity, performance, or availability of the Service.
• Use bots, scrapers, crawlers, or other automated means to access or extract data from the Service except through interfaces we expressly make available.
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.
• Send spam or unsolicited communications through the Service.
• Upload or use content that infringes or misappropriates the intellectual property or other rights of any third party.

You retain ownership of content you upload, create, submit, or transmit through the Service, including photos, documents, inspection records, bids, invoices, messages, and related materials (“User Content”). You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, and display User Content solely as reasonably necessary to provide, maintain, secure, improve, and support the Service and to comply with applicable law. We do not claim ownership of your User Content.

You represent and warrant that you have all rights, permissions, and authority necessary to provide User Content and to grant the license above.

The Service offers role-based access controls, including roles such as owner, property manager, tenant, contractor, and administrator. You are responsible for assigning, reviewing, and revoking access permissions for properties, units, projects, and records under your control, and for the actions of persons you invite or authorize to access the Service through your account or organization.

The Service may facilitate introductions, project posting, bidding, communications, and workflow coordination among property owners, managers, tenants, contractors, and other users. atriolo is not a party to agreements between users and does not employ, supervise, direct, endorse, guarantee, or insure contractors or other vendors listed, invited, or communicated with through the Service.

You are solely responsible for evaluating qualifications, licensing, insurance, legal compliance, scope, pricing, invoices, project details, and quality of work for any contractor or vendor relationship.

The Service includes tools for creating quotes, invoices, estimates, expense records, bids, and related operational records. These features are provided for documentation, coordination, and recordkeeping purposes only. atriolo does not process payments through the Service unless we expressly state otherwise in a separate written agreement, does not act as an escrow agent, and does not guarantee collection, payment, solvency, or performance between users.

The Service, including its software, designs, interfaces, text, graphics, logos, and other original content, excluding User Content, is owned by or licensed to atriolo and is protected by applicable intellectual property and proprietary-rights laws. Except as expressly allowed in these Terms, you may not copy, modify, distribute, sell, sublicense, reverse engineer, or create derivative works from the Service.

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, disclose, retain, and protect personal information.

If you voluntarily provide suggestions, ideas, comments, or other feedback regarding the Service, you grant atriolo a non-exclusive, worldwide, royalty-free license to use that feedback for lawful business purposes without restriction or obligation to you.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT TO THE EXTENT ANY NON-WAIVABLE RIGHTS APPLY, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY INFORMATION AVAILABLE THROUGH THE SERVICE WILL BE ACCURATE, COMPLETE, OR RELIABLE.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT FOR LIABILITY THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED, ATRIOLO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ATRIOLO’S AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO ATRIOLO FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (B) FIFTY U.S. DOLLARS (US $50). NOTHING IN THESE TERMS LIMITS LIABILITY FOR FRAUD, WILLFUL MISCONDUCT, OR VIOLATION OF LAW TO THE EXTENT SUCH LIABILITY CANNOT BE DISCLAIMED OR LIMITED UNDER APPLICABLE LAW.

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless atriolo and its officers, directors, employees, affiliates, licensors, and agents from and against claims, liabilities, damages, judgments, awards, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to your User Content, your misuse of the Service, your violation of these Terms, or your violation of any law or third-party right.

We may suspend or terminate your access to the Service if we reasonably believe you have violated these Terms, pose a security or legal risk, or if continued access could harm the Service, other users, or third parties. Where appropriate under the circumstances, we may provide notice and an opportunity to cure. You may stop using the Service at any time and may request account deletion in accordance with our Privacy Policy. Sections that by their nature should survive termination will survive, including provisions relating to ownership, feedback, disclaimers, limitations of liability, indemnification, governing law, and dispute resolution.

We may update these Terms from time to time. If we make material changes, we will post the revised Terms in the Service, update the “Last updated” date above, and may provide additional notice where appropriate. Changes will apply prospectively from the effective date stated in the revised Terms. Your continued use of the Service after the revised Terms become effective constitutes your acceptance of those revised Terms.

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules, except to the extent superseded by applicable federal law.

Before filing a claim, each party agrees to try in good faith to resolve the dispute informally by providing written notice to the other party describing the nature of the dispute and the requested relief. If the dispute is not resolved within thirty (30) days after notice is received, either party may pursue final and binding arbitration administered by the American Arbitration Association under its applicable consumer or commercial arbitration rules, as appropriate.

Arbitration will take place in California unless the parties agree otherwise or the applicable rules require a different location. The arbitrator may award individual relief available in court but may not conduct class, collective, or representative proceedings except to the extent such a waiver is prohibited by law. EACH PARTY AGREES TO BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

If a court determines that any portion of this arbitration provision or class-action waiver is unenforceable as to a particular claim or request for relief, then that claim or request for relief will be severed and may proceed in court, while the remaining portions of this Section remain in effect to the fullest extent permitted by law.

These Terms constitute the entire agreement between you and atriolo regarding the Service, unless superseded by a separate written agreement. If any provision is held unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver of that provision or any other provision. You may not assign these Terms without our prior written consent, except where prohibited by law. We may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets.

If you have questions about these Terms, contact us at hello@atriolo.com.